SimRacer
FAQs
Your Questions Answered
What products does SimRacer offer?
SimRacer is your one-stop shop for all things sim racing! We offer a wide range of products, including steering wheels, pedals, sim rigs, monitors, and accessories. We also provide PC components and complete racing-ready PCs to enhance your experience.
Do you offer pre-built sim racing setups?
Yes! We offer complete sim racing setups, including compatible steering wheels, pedals, rigs, and monitors. Additionally, we provide high-performance PCs tailored for sim racing to ensure the best experience.
How long does shipping take?
Shipping times vary depending on your location and the selected shipping method. Once your order is dispatched, you will receive a tracking number to monitor your delivery. Please check our Delivery Policy for more details.
What is your return policy?
We accept returns for unused and undamaged products within the 15 day window specified in our Return Policy. Items must be returned in their original packaging with all included accessories. If you receive a faulty or incorrect item, please contact us for assistance.
Are my products covered by a warranty?
Yes! Most of our products are covered by a manufacturer’s warranty that protects against defects. Warranty terms vary by brand and product, so we recommend checking the manufacturer’s website for details. Our team is happy to assist if you need help with a warranty claim.
What payment methods do you accept?
We accept a variety of secure payment methods, including major credit and debit cards, Apple Pay, Google Pay and PayPal. All transactions are securely processed to protect your personal information.
Can I pay in instalments?
If instalment or finance options are available, these will be displayed at checkout.
Do I need an account to place an order?
No, guest checkout may be available. However, creating an account allows you to track orders and manage your purchase history.
How can I contact customer support?
Each product listing includes detailed specifications and compatibility information. If you’re unsure whether an item will work with your setup, feel free to contact our support team for assistance.
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